Re: [PC] - Error code 0x887A0006 - DXGI_ERROR_DEVICE_HUNG - can't play game!

by Gorath_the_Elder
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[PC] - Error code 0x887A0006 - DXGI_ERROR_DEVICE_HUNG - can't play game!

★★★★★ Newbie

I've actually reported this as a bug Oops

I have been playing Titanfall2 for around four months without issues.

Last week I upgraded windows 10 to the latest version, details of my PC attached.

Since the upgrade I can start the game with no problem, I go into the multi player section and wait to be selected for a game.

Sometimes I get connection issues when about to start a game but normally I start a game then when the action is hotting up I get the attached error and I get sent back to the game options to play campaign or select multi player.

I must re-iterate that I have not had a single issue with the game until I upgraded the windows version.

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Re: [PC] - Error code 0x887A0006 - DXGI_ERROR_DEVICE_HUNG - can't play game!

★★★★★ Newbie

I bow down to your knowledge sir.

I have updated my graphic card drivers and have just played three full player V player games back to back.

Many thanks for your help, you've made a grown man happy Shocked

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Re: [PC] - Error code 0x887A0006 - DXGI_ERROR_DEVICE_HUNG - can't play game!

[ Edited ]
★★★★★ Expert

Your CPU appears to be considerably slower than the required minimum: 

 

    CPU - 3.2 GHz  (Is there a significantly higher Turbo GHz?) 
 

How does your GPU compare to this other minimum: 

 

    GPU - NVIDIA Geforce GTX 660 2GB, AMD Radeon HD 7850 2GB
 

Maybe we'd better look at a copy of your machine's DxDiag report.

Message 2 of 6 (1,213 Views)

Re: [PC] - Error code 0x887A0006 - DXGI_ERROR_DEVICE_HUNG - can't play game!

★★★★★ Newbie

Thanks for the info, I never even checked the game requirements Embarrassed

Bought my PC last year and paid as much as I could afford.

Assumed it would be good enough.

Now as I was saying on my initial thread, the game has been running perfectly for at least three months until last week.

Ran the report which I have attached.

May look to see if I can overclock.

Many, Many thanks for the support Party hat

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Re: [PC] - Error code 0x887A0006 - DXGI_ERROR_DEVICE_HUNG - can't play game!

[ Edited ]
★★★★★ Expert

@Garfytoo

 

I've verified that it wasn't your CPU.  Regretfully, however, your GPU has no support, being rather far down below the minimum performance that the developers specified. Take a look here: 

 

http://www.game-debate.com/gpu/index.php?gid=591&gid2=1955&compare=Nvidia%20GeForce%20GTX%20660-vs-N...

 

The Frostbite game engine that is used for this game is sensitive to overclocking, and I don't know that any laptop GPU CAN actually benefit from that sort of thing, given the really terrible cooling they typically have. 

 

Your graphics drivers, both for front end decoding, and for 3D rendering, are very old. 

 

---------------
Display Devices
---------------
          Chip name: Intel(R) HD Graphics 4600
       Manufacturer: Intel Corporation
   Dedicated Memory: 112 MB
  Driver Attributes: Final Retail
   Driver Date/Size: 29/09/2016 01:00:00, 39862848 bytes
          Card name: NVIDIA GeForce 840M
       Manufacturer: NVIDIA
          Chip type: GeForce 840M
  Driver Attributes: Final Retail
   Driver Date/Size: 01/08/2016 01:00:00, 17799424 bytes
        WHQL Logo'd: Yes

 

Message 4 of 6 (1,190 Views)

Re: [PC] - Error code 0x887A0006 - DXGI_ERROR_DEVICE_HUNG - can't play game!

★★★★★ Newbie

I bow down to your knowledge sir.

I have updated my graphic card drivers and have just played three full player V player games back to back.

Many thanks for your help, you've made a grown man happy Shocked

Message 5 of 6 (1,330 Views)

Re: [PC] - Error code 0x887A0006 - DXGI_ERROR_DEVICE_HUNG - can't play game!

[ Edited ]
★★★★★ Expert

Glad to hear that you are happy with that fix.  The developers have admitted that they chose higher requirements than necessary, to encourage more people to see their game at its best, so you just benefited from that inflation!  Enjoy the game.

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