Origin Store Problem

by zakov86hopla
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Original Post

Origin Store Problem

★ Novice

i have a problem with my origin store i receives this message PAYMENT AUTHORISATION FAILED 


please help me to i can buy the bf4 pre order 

thank you answer me please 

Message 1 of 3 (139 Views)

Re: Origin Store Problem

Hero (Retired)

Customer Service/Game Advisors can help with it. Here's how to reach them: Confusedmileyhappy:
 
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
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Message 2 of 3 (132 Views)

Re: Origin Store Problem

★ Novice

no one answer me solution please i have probleme whithe my origin when i buy some thing i whant bf4 pre ordr but i resive this message Payment Authorisation Failed why ??? help and english is not my first language 

Message 3 of 3 (128 Views)