Re: Origin Mouse Position Problems

by EA_David
Reply

Original Post

Origin Mouse Position Problems

[ Edited ]
★★★ Newbie

So I just got my new Asus ROG Strix G553VD notebook and when I download origin it's like my mouse's x-axis is completely off. I have to have my mouse pointer above whatever I wish to click. There is also this empty white space. I don't know what to do. Please send help! Also do note that in the picture my mouse is right at "Deals" and not origin access. Also note the big white gap between the top tab and the actually interface.

Message 1 of 2 (215 Views)

Re: Origin Mouse Position Problems

Community Manager

@Drezan_tK Hey, thanks for the post. Can you try a reinstall of Origin to begin with? 

If the issue persists perhaps your dxdiag will help with looking into this. 

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

David.png
Stay and Play.png
Message 2 of 2 (184 Views)