Re: Origin DLL (igo64.dll) causes crash when exiting Star Wars Battlefront

by holger1405
Reply

Original Post

Origin DLL (igo64.dll) causes crash when exiting Star Wars Battlefront

★ Apprentice

When I exit Star Wars Battlefront, it causes an exception.  Looking at the crash report, I get the following information:

 

Sig[0].Name=Application Name
Sig[0].Value=starwarsbattlefront.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.5.56688
Sig[2].Name=Application Timestamp
Sig[2].Value=5784b4a1
Sig[3].Name=Fault Module Name
Sig[3].Value=igo64.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.1.31806
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=57d74f6f
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000097670

 

igo64.dll seems to be part of Origin.  This has only started occurring since the recent upgrade to Origin.

 

One item to point out is that with the previous version, I had set Origin to close when leaving a game and I see that option is removed.  When I get back into Star Wars, I always get prompted as to which saved game I should use, local or cloud.  I am not sure these two items are related, but they could be. 

 

I am not sure why I am being asked about saved games unless it is crashing before syncing the local save to the cloud.

 

Message 1 of 4 (612 Views)

Re: Origin DLL (igo64.dll) causes crash when exiting Star Wars Battlefront

@IrvTheCurve

 

The igo64.dll is probably corrupted.

 

De-install the client from the windows control panel > restart > make sure the Origin program folder is gone. (by default "C:\Program Files (x86)\Origin") >

Install the client. (You can use the new beta from here or the normal download.)

 

if that don't works, repair the game ((in Origin > my games > right click SWB > Repair Game) 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 2 of 4 (606 Views)

Re: Origin DLL (igo64.dll) causes crash when exiting Star Wars Battlefront

★ Apprentice

I tried but still got the issue:

 

  • Uninstalled Origin
  • Verified folder was removed
  • Reinstalled Origin
  • Verified error still occurred
  • Started Origin and "repaired"  SWBF
  • Verified error still occurred

I am able to get around the error by simply disabling "Origin In-Game". 

 

I am still getting asked after each time I start SWBF about the same game conflict whether to use local or cloud.

Message 3 of 4 (599 Views)

Re: Origin DLL (igo64.dll) causes crash when exiting Star Wars Battlefront

[ Edited ]

@IrvTheCurve

 

Do you need Origin in game? Do you have other overlay software like FRAPS, Geforce experience or RivaTuner (comes with MSI Afterburner) installed?

 

 

A workaround for the other error would be to disable the cloud save funktion inside Origin (In Origin menu top left corner > Application settings > installs and saves > Cloud storage > off.

If you do that I would suggest a backup of your important save games.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 4 of 4 (597 Views)