Oh No! Failed to retrieve patch status. PS4

by kristofds3847
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Oh No! Failed to retrieve patch status. PS4

★★★ Newbie

So i recently  bought PVZ Garden Warfare 2. After the 31Gb Download and intallation, I want to finaly play...

I accept the licence agreement, PS4 trying to connent with the EA servers and the i get the "Oh No! Failed to retrieve patch status!!!"

I tried over and over again the last hour. ANY HELP PLEAS?!

Message 1 of 32 (13,867 Views)

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Re: Oh No! Failed to retrieve patch status. PS4

★★★★★ Apprentice

Hi Andy, it resolved itself in about 12 hours or so. No idea what happened. I'm just glad it works now :D

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Re: Oh No! Failed to retrieve patch status. PS4

★★ Novice

I am having  the same error as well it wont even let you in the game and there are no downloads in the download part of my ps4 even though i go to check that its updated which it says it is . What's funny is no representative has even commented to you about this issue... Although I read somewhere the servers are offline atm but I cant confirm that..so will someone who knows whats going on comment please.1

Message 2 of 32 (13,805 Views)

Re: Oh No! Failed to retrieve patch status. PS4

★★★★★ Apprentice

I'm having this problem too on PS4. The rumor is the servers are down. I don't think they've had that problem before. I hope they fix it soon. I was hoping they would make a small announcement not to worry and an estimation of when it might be fixed.

Message 3 of 32 (13,779 Views)

Re: Oh No! Failed to retrieve patch status. PS4

Community Manager (retired)

Hey @MellodyDoll @kristofds3847 @sdragon1979

 

Are you still getting this error message when trying to play?

 

- Andy -

Message 4 of 32 (13,754 Views)

Re: Oh No! Failed to retrieve patch status. PS4

★★★★★ Apprentice

Hi Andy, it resolved itself in about 12 hours or so. No idea what happened. I'm just glad it works now :D

Message 5 of 32 (14,434 Views)

Re: Oh No! Failed to retrieve patch status. PS4

★★ Novice

It's all good looks like it was an issue with the EA Servers of course I still haven't seen the official statement from them saying it was most definitely on their end.

Message 6 of 32 (13,741 Views)

Re: Oh No! Failed to retrieve patch status. PS4

Community Manager (retired)

Thanks for letting me know @MellodyDoll @sdragon1979

 

- Andy -

Message 7 of 32 (13,733 Views)

Re: Oh No! Failed to retrieve patch status. PS4

★★★ Newbie
Try going into system settings and see if there is a system update available. Update the console and it should work.
Message 8 of 32 (13,045 Views)

Re: Oh No! Failed to retrieve patch status. PS4

★★★ Novice
Just bought the game and hot in like 3 times out of 30. What is it , is EA not capable of making servers work here 2 years later for a paid game???
Message 9 of 32 (12,147 Views)

Re: Oh No! Failed to retrieve patch status. PS4

★★ Novice

Hello from the future. Looks like this is happening again. 

Message 10 of 32 (9,389 Views)