No Quests - Internet Connection Issue

by abeaverhousen
Reply

Original Post

Accepted Solution

No Quests - Internet Connection Issue

★★★★ Apprentice

Seems like we cannot connect to the "internet" and cannot play in ranking or with friends.

 

In addition, it looks like the quest page is always refreshing and no quests are coming in as well.

 

Please fix.  Thank you.

Message 1 of 7 (715 Views)

Accepted Solution

Re: No Quests - Internet Connection Issue

★★★★ Apprentice

Thanks Andy.  I tried most of these.

 

I managed to finally get connected again.  I was signed onto GAME CENTER.  I signed off and all of a sudden it works now.  So I am staying signed off for now.

View in thread

Message 5 of 7 (697 Views)

All Replies

Re: No Quests - Internet Connection Issue

Community Manager (retired)

Hey @abeaverhousen

 

Sorry for the late reply. Are you still having this issue? Which device are you on?

 

- Andy -

Message 2 of 7 (697 Views)

Re: No Quests - Internet Connection Issue

★★★★ Apprentice

Hi Andy, yes the issue is still there.

 

I am playing off the iPAD 2.  

 

The game still loads and I am now getting requests but there is no Internet Connection.

 

Everything else works, I can download apps, go on safari and play all other games.

 

I cannot play against friends nor Ranking or Casual.  

 

When I defeat the quest against the computer and go to collect the quest, it says "GO ONLINE TO REDEEM" so it's just not connecting online for me.

 

Thanks!

Message 3 of 7 (692 Views)

Re: No Quests - Internet Connection Issue

Community Manager (retired)

@abeaverhousen You can take a look at the troubleshooting here for iOS.

 

Thanks,

 

- Andy -

Message 4 of 7 (688 Views)

Re: No Quests - Internet Connection Issue

★★★★ Apprentice

Thanks Andy.  I tried most of these.

 

I managed to finally get connected again.  I was signed onto GAME CENTER.  I signed off and all of a sudden it works now.  So I am staying signed off for now.

Message 5 of 7 (698 Views)

Re: No Quests - Internet Connection Issue

Community Manager (retired)

@abeaverhousen - Thanks for the follow up and letting us know what worked.

 

- Andy -

Message 6 of 7 (674 Views)

Re: No Quests - Internet Connection Issue

★★★ Newbie

Hey Everyone, 

 

I'm having a similar issue but I don't have Game Center (I deleted it from my apps long ago) and nothing else is seeming to resolve this. PvZ Heroes insists that I am not connected to the internet when I am, so I can't do much with the game. The app is updated and so is my phone (iPhone 6). Any other ideas? 


Thanks!

 

 

Message 7 of 7 (471 Views)