Need for Speed black screen [ Edited ]

[SMAN2901]

Every time I click on play Need For Speed 2016 a windowed black screen appears, then it becomes full screen and then the game is frozen. I have 10 hours of trial period but I am still unable to play the game.

[EA_Barry]

@SMAN2901

Does your machine meet these specs?

https://help.ea.com/en-us/help/need-for-speed/need-for-speed/get-started-with-need-for-speeds-pc-rel...

It is possible your antivirus or other security software is causing this black screen, try a clean boot before starting the game to help prevent this:

http://support.microsoft.com/kb/929135

If your machine does meet the requirements and a clean boot does not help then do post your Dxdiag report as that will help us with further troubleshooting:

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/