My account dissapeared

[Myaccountisgon]

I made this account and post to report the fact my account is gone. I had 6 heroes : super brains, the smash and impfinity for my zombies and green shadow solar flare and wall knight for my plants. I close the game last night and when I reopend the game loaded me into the tutorial as if I just downloaded the game. All my stuff was gone: heroes, cards, and my progress. I tried logging in with EA and Facebook but it stayed the same

[GrinningRuiner]

What device are you playing on?

[Myaccountisgon]

Iphone

[GrinningRuiner]

Have you tried signing in and out of Game Center?

[Myaccountisgon]

Yes I did I'm still level 1 is there some way for you guys to log me in through player id?

[GrinningRuiner]

Have you tried loading the game up on another device with your same Game Center credentials?

[Myaccountisgon]

Yes i did but it's level 1 on both devices

[GrinningRuiner]

Hmmm

It sounds like your local game save is corrupt.

It also sounds like you either don't have a cloud save, or it was already overwritten by your newly restarted game.

Unfortunately I don't think there's much you can do.

There is an option within the settings of the game to have someone from support give you a call. It's possible they might be able to help, but I wouldn't get my hopes up. Sorry.

[Myaccountisgon]

Fantastic. well, thanks for your time