Multiplayer progression 'rewound' to a state it was in last week?

[tycho5ive]

When I logged in this morning, I found that all my progress and customization had been reset to a state they were in sometime last week, as if my last session wasn't 'saved.'

On this screenshot from my session last week you can see my MGL was at 3.7: http://imgur.com/a/TjrYL

Logged in today, and it was 3.6, and in a camo that I was using early last week but had changed since: http://imgur.com/a/HZiDE.

This is true of everything in the state of my profile--my pilot level, number of merits, faction and weapon and titan progression, and customization, all 'rewound' back to last week. 

Thanks for the help! 

[EA_Archi]

Hello @tycho5ive 

I am really sorry for those progress issues with the game. Can you progress now? Or your progress got stuck? Have you tried to relogin into Origin client? What region are you in?  

[tycho5ive]

Progression seems to work as I can level up my pilot and tools, albeit I'm starting back from my earlier state. I have logged out of Origin and logged back in, but I did not gain my progression back.

Also, I am a USA player.

[Dav1dLoPan]

I have the same issue. EA Support has been useless so far. They gave me the "Repair your game that will work" it didnt. Then they told me to reinstall and that would help. It didn't.

[Dav1dLoPan]

Just got off the phone with support. Don't waste your time. They told me they can't help with this issue as they don't have access to the server or any ability to rollback anything. They actually told me to keep posting on here so that the "Studio Team" would look into the issue.EA support can't even contact the studio team to escalate an issue. So basically EA support is a separate useless entity that has no ability to communicate or redirect issues to get them fixed. The entire system is based on whether or not someone from the Studio team reads a forum post and decides to look into it lol. Now I know why EA has it's reputation.