Missing Gold Packs

[wildcharger1]

I just finished completeing the Chicago Blackhawks team roster of 37 cards and it states I would receive 12 gold packs ... never got them  ... how do I collect the packs that the game stated I would receive  got NHL 16 on PS4 

[EA_Barry · Accepted solution]

@wildcharger1

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

[EA_Barry · Accepted solution]

@wildcharger1

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.