Madden 17 will not load

[timstone76]

I purchased Xbox one S with full version Madden 17 download. Now the game will not play and states I need Ea access membership to play. Can this issue be resolved without EA access membership.

[EA_Barry]

@timstone76

Have you been able to play since your post?

If not, try uninstalling and reinstalling the game.

If that does not help then contact us for one to one help.

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100