Madden 17 Xbox One Stuck On Loading Roster

[peeeeejaaaaay]

I did everything the rep told me to do. I even erased my cloud to get rid of the "corrupt data" and I still can't get on.  

This is awful. Every other game I have works besides Madden, all the hours, the money, and work I put in for my team is now gone because you guys can't help me.  You don't have a valid reason for what has happened, or any significant help. Nothing has helped, you guys have only made this worse. 

[peeeeejaaaaay]

Hey, EA. Loyal customer since MADDEN 04 here. Curious as to when I can use my Ultimate Team or even get on your game!?!?!? 

No rep has contacted me back, and I am no way closer to getting on thanks to your guys game. Thanks alot for treating your customers this way!!

[EA_Barry]

@peeeeejaaaaay

Again, since progress has been made on case #29678403, please reply with the requested info on that case, thanks.

[bzigs357]

Again.....

Why don't you have your customer service reps reach out to me for once (like they've told me they would)

Thanks