Lost gold

by SinisterMael
Reply

Original Post

Lost gold

★★★★★ Novice
NFS no limits. I've lost around 600 gold for no reason and I'd like it back please. I've tried to contact support with no reply. I've contacted your main email with no reply. I JUST WANT MY GOLD BACK.
Message 1 of 6 (663 Views)

Re: Lost gold

Community Manager

@SinisterMael

 

Please do attempt to make contact with an EA Game Advisor again so we can look into this for you.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

barry.png
Message 2 of 6 (648 Views)

Re: Lost gold

★★★★★ Novice
Tried that again. I just go around in circles trying to get in touch with a human. All I'd end up doing is submitting endless tickets which doesn't fix the problem and just takes up pointless tickets for the same issue. I need this fixing by a human being not a generic message that just leads me around the houses. Can you please fix the issue or provide me with a direct link to a human being in support that can assist me with my issue? Thanks
Message 3 of 6 (645 Views)

Re: Lost gold

Community Manager

@SinisterMael

 

I cannot resolve your issue directly here on AHQ. You do not yet have any support tickets in process from the account you are posting with here. Please use the following custom link to fast track yourself to the appropriate support channel, thanks.

 

https://help.ea.com/en/contact-us/?product=need-for-speed-no-limits&platform=android-phone&category=...

barry.png
Message 4 of 6 (638 Views)

Re: Lost gold

★★★★★ Novice
Support ticket numbers.

#504225
#503999
#503720

NFS ID 17853971

If you need anymore info please don't hesitate to ask.

Thanks
Message 5 of 6 (636 Views)

Re: Lost gold

Community Manager

@SinisterMael

 

Thanks for that detail, I do not need any further info for now.

 

Please allow time for your existing tickets to be attended to.

 

Thanks.

barry.png
Message 6 of 6 (628 Views)