Infinite Loading (can't get to the menue)

by Luiiisnick
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Original Post

Accepted Solution

Infinite Loading (can't get to the menue)

★★ Novice

So, I have the problem that I infinetly load in the first loading screen with the loading symbol in the upper right corner. I have tried reinstalling the game, repairing it and clearing "%temp%".

I have no clue why this is happening to me, it would be really great if somebody could help me fix it!

Waiting for an answer...

 

Message 1 of 7 (639 Views)

Accepted Solution

Re: Infinite Loading (can't get to the menue)

EA Community Manager

Hey @Luiiisnick,

 

could you try uninstalling your Asus GPU Tweak software? That seems to be causing some issues on your system. Try completely removing it, restart your PC and relaunch the game - let me know how that works out.

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Message 5 of 7 (589 Views)

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Re: Infinite Loading (can't get to the menue)

Champion (Retired)

Hello @Luiiisnick,

 

Can you please provide a dxdiag so i can take a closer look into your problem?

 

Greetings,

Babyhuehnchen

(I do NOT work for EA)

Message 2 of 7 (632 Views)

Re: Infinite Loading (can't get to the menue)

[ Edited ]
★★ Novice

Here you go @Babyhuehnchen

https://hastebin.com/ajegujawiw.tex 

 

Would we really nice of you if you could help me cause I have no clue why this happens.

Message 3 of 7 (623 Views)

Re: Infinite Loading (can't get to the menue)

★★ Novice

Please help me with it

Message 4 of 7 (592 Views)

Re: Infinite Loading (can't get to the menue)

EA Community Manager

Hey @Luiiisnick,

 

could you try uninstalling your Asus GPU Tweak software? That seems to be causing some issues on your system. Try completely removing it, restart your PC and relaunch the game - let me know how that works out.

Message 5 of 7 (590 Views)

Re: Infinite Loading (can't get to the menue)

★★ Novice

alright! thank you, will do it tomorrow and ill let you know!

Message 6 of 7 (580 Views)

Re: Infinite Loading (can't get to the menue)

★★ Novice

it worked thank u so much! Standard smile

Message 7 of 7 (567 Views)