[Investigation open] Missing content from G.O.A.T edition

[jeremy2000789]

Yea I think tx is out everywhere this sucks

[EA_Roger]

Hey @TravisZielinski & @jeremy2000789,

A hard reset may also be push through updates that your console would not take into account without this power cycle. A hard reset basically clears your console cache forcing anything through that should be there already. I know that it sounds like we are repeating ourselves but I assure you there is a reason we ask for these steps.

Thanks,

Roger. 

[preston12345678]

So on Xbox a hard reset is just holding down the button tell it completely turns off, is that a hard reset or is it in like settings or something?

[preston12345678]

If that's what a hard reset is, it didn't work sooooo

[WNxStoneGuard]

Yea I am having the same issue I have hard reset twice and reinstalled the game still nothing?

[TravisZielinski]

I have hard restarted my console at least 100 times in the last 24 hours.

[atinch3415]

I have uninstalled madden 18 amd reinstalled it twice now and I'm still not getting my goat content. I also hard reset it three times and I still get the message saying I unlocked the goat content and I still don't get it when I go into ultimate team.

[preston12345678]

I'm at the end of the gauntlet and I can't beat it bc my team is trash so I really need these packs, come on ea don't let me down I paid for these

[TravisZielinski]

ME TOO! I'm at the falcons challenge and ef me

[preston12345678]

Ya it's hard