[INFO] - Not receiving hero quest reward / 7th Daily Challenge pack

by Axs4270Sxa3946
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Original Post

Re: Didn't get the free pack for my 7th Daily Challenge win

★★★★★ Guide

getting really frustrated by 10 threads on the same topic where no one is reading the answers (specifically the thread with EA response).

Message 41 of 45 (670 Views)

Re: Didn't get the free pack for my 7th Daily Challenge win

★★★★ Guide

@jaydabbler wrote:

getting really frustrated by 10 threads on the same topic where no one is reading the answers (specifically the thread with EA response).


same here. typical kids nowadays. facepalm

Message 42 of 45 (661 Views)

Re: Didn't get the free pack for my 7th Daily Challenge win

Community Manager (retired)

Hi all,

 

The fix should now be live for pack openings and you should start to see them as normal as you finish challenges etc that reward packs.

 

I'm going to remove the sticky on this thread now but please let me know if you run into any further issues.

 

Cheers,

 

- Andy -

Message 43 of 45 (2,091 Views)

Re: [INFO] - Not receiving hero quest reward / 7th Daily Challenge pack

★★★ Newbie

I had the same problem, so reported it. Got a message saying they are aware of it and offering me 100gems, which was good as I could then buy the pack that was missing, so I replied and said that would be good. Next day I get a message from someone else, saying they can't help, as they are not trained for it??? Very confused.

Message 44 of 45 (630 Views)

Re: Didn't get the free pack for my 7th Daily Challenge win

★ Novice

It's still not fixed 3 years later

Message 45 of 45 (448 Views)