Re: I lost My Code

by EA_Joker
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I lost My Code

★★★ Newbie

Help i lost My Product code here is conformation i own it Please EA i Realy wont to play

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Re: I lost My Code

Hero (Retired)

Hello @therealblueslim

I'm sorry but you will need to contact EA support for assistance:  How to contact EA support

 

Also, please read this article about How to provide proof of purchase: https://help.ea.com/en-gb/help/account/how-to-provide-proof-of-purchase/

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Re: I lost My Code

Hero (Retired)

Hello @therealblueslim

I'm sorry but you will need to contact EA support for assistance:  How to contact EA support

 

Also, please read this article about How to provide proof of purchase: https://help.ea.com/en-gb/help/account/how-to-provide-proof-of-purchase/

Message 2 of 3 (519 Views)

Re: I lost My Code

EA Community Manager

Hey @therealblueslim,

 

were you already able to play the game before or could you redeem the code? Then you should be fine - you can just log back on to the account you redeemed the code on.

 

If you have purchased the game and there was no code, please do reach out to an EA Advisor as suggested by @IIPrest0nII.

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