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I forgot my answer on security question

by EverCare
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Original Post

I forgot my answer on security question

★★★★ Novice

Hi!

I want to change my nickname on Origin. Then origin ask me to answer on security question but now I forgot the answer... 

 

How can i now change/reset secuirty question? Of course i remember password to my account so i can login to the origin but i can't change my sec question. Please help.

Message 1 of 4 (1,500 Views)

Re: I forgot my answer on security question

★★★★ Novice

Me too!!!!!!!!!!!!!!!!!!!!!!!!

Message 2 of 4 (1,331 Views)

Re: I forgot my answer on security question

★★★★★ Newbie

I need help with this too.

Message 3 of 4 (202 Views)

Re: I forgot my answer on security question

Hello

If you want to change your password/security question.
Go to www.origin.com and Login. Go to My Account=>Security=>Account Security and Edit. If you do not remember your secret answer, you can contact EA support:

 

1) Go to http://help.ea.com/en/contact-us/new/  .2) Select a game or product and select your platforms (Mac or PC). 3)Select a Topic (Some topics do not support the option "Live Chat". If you select "Account Management" option "Live Chat" will be available. If you select a "Account Security" option "Live Chat" will not be available). Also, I advise you prepare all information about your Account.   Other methods to contact EA support.

                                                       ANSWERS HQ HERO (VOLUNTEER MODERATOR)/ I DON'T WORK FOR EA.

Message 4 of 4 (187 Views)

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