How to get bf companion login screen working

by ImmortalSneaker
Reply

Original Post

How to get bf companion login screen working

★★★ Newbie
I just downloaded bf companion -app but when I try to login it only shows a blank white screen (and zoom buttons on the right corner). Also the "create ea account" does the same thing.
I tried to uninstall the app many times and shut down my phone but it didn't help. I have a half year old Oneplus 3 and a very fast internet connection so I think there's something wrong in the application.

The screenshot below shows the "login"-screen
Message 1 of 2 (239 Views)

Re: How to get bf companion login screen working

Community Manager

@ImmortalSneaker

 

Check the following thread for troubleshooting steps, but please note that updating your device firmware is a relatively drastic step and should not be performed.

 

http://answers.ea.com/t5/Technical-Issues/Battlefield-1-companion-app-white-screen-after-login/m-p/5...

barry.png
Message 2 of 2 (217 Views)