07-30-2013 08:10 PM
So I was interested in buying The premium battlefield 3, I go to the store and pick up two 20$ ea game cards. I added the funds and now have 40 dollars in my wallet. I go through checkout game is 39.99 I have 40$ on my account. Tax kicks in and says there is not enough funds please enter Credit card. so I think okay I can put the 3 dollars on my card. put my card information in and still saying there is not enough funds.... so its not taking payment from both sources...
Is there anyway I can add like 5 bucks to my origin wallet like I can on steam?
I have had nothing but problems with origin ever since I started using back with the release of the new Sim City....
I know they only sell the cards in 20 dollars amounts.... I just need to add the amount for the tax to my card... even if its like 5 dollars that would be great....
10-02-2015 09:52 PM
to do this open origin, once you have done that there should be your username at the right hand corner, press that and then underneath your profile picture press edit my profile, then it will come up with a bunch of options, on the left hand side, there should be a icon saying payment and shipping, then at the top it says payment, then put in your credit card details and with your gift card, it will add on how much money you need to buy that game, or you could also buy another gift card.
happy gaming, hope I could help
11-04-2016 04:32 PM
problem with this is the bs ea website. I can't even get into the option to add the credit card, it just sits there and spins
12-11-2016 06:34 AM
You should be able to split your payment with the help of a credit card or other valid payment method.
If this doesn't work then please reach out to an Advisor and they will investigate for you how to finish your purchase without having to spend extra on a new EA card:
12-28-2016 10:24 PM
@EA_Tom, well you're not able to.
I wanted to take advantage of the holiday sale of the City Living expansion;
however both the origin desktop application and the ea site do not except another payment option when using the origin wallet.
I have 20 dollars in my ea wallet, but I cannot add needed 1.29 to complete my purchase.
EA doesn't expect me to give them another 20 dollars just to complete my purchase, correct?
This seems completely ridiculous and frustrating.
It's the end of 2016 and I live in an age where I cannot simply add another 1.29 using another payment option. WTF?
12-29-2016 11:46 AM
We are aware that this is not working for some players. If that is the case for you, then please reach out to an Advisor and they will review your order and payment options:
01-27-2017 04:16 PM
I am having problems as well.
I want to add money to my balance on two separate credit card (which are credit card gift cards), but there is no option to add to balance.