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How to add funds to Origin wallet?

by scottcollins89
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Original Post

Accepted Solution

How to add funds to Origin wallet?

★★ Novice

So I was interested in buying The premium battlefield 3, I go to the store and pick up two 20$ ea game cards. I added the funds and now have 40 dollars in my wallet. I go through checkout game is 39.99 I have 40$ on my account. Tax kicks in and says there is not enough funds please enter Credit card. so I think okay I can put the 3 dollars on my card. put my card information in and still saying there is not enough funds.... so its not taking payment from both sources... Frown

 

Is there anyway I can add like 5 bucks to my origin wallet like I can on steam?

 

I have had nothing but problems with origin ever since I started using back with the release of the new Sim City....

I know they only sell the cards in 20 dollars amounts.... I just need to add  the amount for the tax to my card... even if its like 5 dollars that would be great.... 

Message 1 of 18 (20,733 Views)

Re: How to add funds to Origin wallet?

★★ Novice

Hi,

to do this open origin, once you have done that there should be your username at the right hand corner, press that and then underneath  your profile picture press edit my profile, then it will come up with a bunch of options, on the left hand side, there should be a icon saying payment and shipping, then at the top it says payment, then put in your credit card details and with your gift card, it will add on how much money you need to buy that game, or you could also buy another gift card. 

happy gaming, hope I could help Standard smile 

 

Message 2 of 18 (18,071 Views)

Re: How to add funds to Origin wallet?

★★★★★ Newbie

it doesnt work...

Message 3 of 18 (16,878 Views)

Re: How to add funds to Origin wallet?

★★★★ Novice

problem with this is the bs ea website. I can't even get into the option to add the credit card, it just sits there and spins

Message 4 of 18 (10,643 Views)

Re: How to add funds to Origin wallet?

★★★ Newbie

how do i buy another gift card

 

Message 5 of 18 (9,947 Views)

Re: How to add funds to Origin wallet?

★★★★ Novice

 me also  I cant find a way ye !!! : (

Message 6 of 18 (8,782 Views)

Re: How to add funds to Origin wallet?

Community Manager

@MagonTheLegend

 

You should be able to split your payment with the help of a credit card or other valid payment method.

 

If this doesn't work then please reach out to an Advisor and they will investigate for you how to finish your purchase without having to spend extra on a new EA card:

 

http://answers.ea.com/t5/Origin/How-to-contact-EA-Help/td-p/5650100

--Tom




Join the discussion on the shiny new Origin Community forums!

Message 7 of 18 (8,768 Views)

Re: How to add funds to Origin wallet?

★★★★ Newbie

@EA_Tom, well you're not able to.

I wanted to take advantage of the holiday sale of the City Living expansion;

however both the origin desktop application and the ea site do not except another payment option when using the origin wallet. 

I have 20 dollars in my ea wallet, but I cannot add needed 1.29 to complete my purchase.

EA doesn't expect me to give them another 20 dollars just to complete my purchase, correct? 

This seems completely ridiculous and frustrating.

It's the end of 2016 and I live in an age where I cannot simply add another 1.29 using another payment option. WTF?

Message 8 of 18 (7,351 Views)

Re: How to add funds to Origin wallet?

Community Manager

@flowerface55

 

We are aware that this is not working for some players. If that is the case for you, then please reach out to an Advisor and they will review your order and payment options:

 

http://answers.ea.com/t5/Origin/How-to-contact-EA-Help/td-p/5650100

--Tom




Join the discussion on the shiny new Origin Community forums!

Message 9 of 18 (7,297 Views)

Re: How to add funds to Origin wallet?

★★★★ Newbie

I am having problems as well.

 

I want to add money to my balance on two separate credit card (which are credit card gift cards), but there is no option to add to balance.

 

 

Message 10 of 18 (5,901 Views)

Accepted Solution

★★★★ Newbie

Figured out how to add gift cards to EA Wallet.  Choose a game, proceed to checkout.  There are 3 tabs at the top to choose payment method.  Click on Wallet, then add the code from your gift card.  I just added 3 and had no problem.  You don't have to buy the game right then.


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