How do I fix "Origin has stopped working"? [ Edited ]

[acerules123]

http://hastebin.com/bumarahape.tex

 My Origin application isn't working which is stopping me from playing any of my games. every time I try to open the desktop application it starts to open, load, then crash. Please help me get this fixed.

[shaksternan0]

This worked for me. Delete the Origin folder in AppData/Roaming and AppData/Local.

[acerules123]

I figured out it was my ram. 2 of my sticks crashed

[Straatford87]

@acerules123

Faulty RAM can be hard to pinpoint - glad to hear that you've figured it out.

[alicegeorginax]

I've tried both of these, and it doesn't work for me

[Straatford87]

@alicegeorginax

Hi there,

The following thread should hold further steps that you can try out:

http://answers.ea.com/t5/Technical-Issues/Complete-Support-Origin/td-p/5946935

[Peter_Micha]

Hello,

I am also having the same issue. Have tried all the steps.

Crash log:

Description
Faulting application name: Origin.exe, version: 10.4.6.33873, time stamp: 0x58d57545
Faulting module name: ntdll.dll, version: 10.0.14393.479, time stamp: 0x58256ca0
Exception code: 0xc0000005
Fault offset: 0x00045b0e
Faulting process id: 0x1718
Faulting application start time: 0x01d2b04e5c36857b
Faulting application path: C:\Program Files (x86)\Origin\Origin.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: a6a06b7a-06bd-406c-a84c-63e728cd18c7
Faulting package full name:
Faulting package-relative application ID:

[Straatford87]

@Peter_Micha

Hi,

The crash reports details ntdll.dll in C:\Windows\SYSTEM32\ntdll.dll.

Ntdll.dll issues are related to your Windows installation but can also affect applications that are running on it, such as Origin. Troubleshooting Windows is beyond my current expertise on this forum, so what I would instead recommend doing a web search on how to fix the specific dll error.

The only thing that I can recommend is doing a System Refresh, but make sure treat that as a last option.

[mtomacen]

i have tried everything, help please

Description
Faulting Application Path: C:\Program Files (x86)\Origin\Origin.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Origin.exe
Application Version: 10.4.12.59996
Application Timestamp: 59306a6c
Fault Module Name: Qt5WebEngineCore.dll
Fault Module Version: 5.6.0.0
Fault Module Timestamp: 58d5ce5a
Exception Code: 4000001f
Exception Offset: 00a0dca0
OS Version: 10.0.14393.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 7b05
Additional Information 2: 7b05005746480dbbf59c31ffa1f27959
Additional Information 3: 4ad2
Additional Information 4: 4ad2a6da7ef40a8e7f81672a6733e668

Extra information about the problem
Bucket ID: 7f251e69c93b1e6fdd50bb66c88cf41f (108963971499)

[Straatford87]

@mtomacen

Do you have any security programs on your system, such as an anti-malware or anti-virus?

Origin seems to be crashing due to a fault with Qt5WebEngineCore.dll - I've seen similar crashes caused by security programs. Please make sure that Origin isn't blocked anywhere :-)

Kind regards,