Re: How can i change the email and password to an account that i cant access?

by crabjammer
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Original Post

How can i change the email and password to an account that i cant access?

★★ Novice
Alright, so I have a bit of a confusing problem on my hands. I'm bad at explaining things so feel free to ask any questions if anything isn't clear. So a few years ago I made an ea account for some game that I don't remember. Fast forward to today, and I'm playing battlefield 3 on my ps3. I try to sign in to battlelog or whatever, and it tells me to use my email from however many years ago. Problem is, that email has been deleted for a long time. So there's no way I'm signing into my EA account which is linked to my ps3 and has all my info on it. Any ideas?

Thanks for your time.
Message 1 of 3 (239 Views)

Re: How can i change the email and password to an account that i cant access?

Community Manager

@Gunderson_kixass

 

You should be able to change your email address using the info here: https://help.ea.com/en-us/help/account/how-to-change-your-origin-id

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/


For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

 

Thanks.

barry.png
Message 2 of 3 (211 Views)

Re: How can i change the email and password to an account that i cant access?

★★ Novice
Thanks for your reply. I don't want to change the email for this account, I want to change it for my other one that I can't get into
Message 3 of 3 (210 Views)