April 2017
Hi, what is going wrong here? Can you make sure that his account isn't restricted from playing the game?
https://support.xbox.com/en-IE/xbox-one/security/error-child-trying-to-access-settings
April 2017
April 2017
@doggydo101 What's the error message? It sounds like the created account may have restrictions. If you create a new test account and matching Origin account is that account allowed to play?
April 2017
April 2017
Does the test account have the same restriction?
If you reach out to support, they can check on your son's account and help to move forward.
April 2017
April 2017