October 2017
Hi I have just purchased the sims 4 digital deluxe on origin and the sims 4 toddler update and nothing seems to be working as that all have downloaded now it wont let me play when I press the play button. I have tried numerous times logging in and out and restarting origin and even my laptop but nothing seems to be working, PLEASE HELP
October 2017
Hi @Evielyn5
what happens if you press Play ?
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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