Gold disappeared from account

by B0ndSer
Reply

Original Post

Re: Gold disappeared from account

[ Edited ]
★★★★★ Novice

...and after "some time" the response come:

 

"After investigations, we've found that the claim was *inconclusive,* so we are unable to compensate in this matter."

 

Look like no one even bother to check log file of my account.

 

This is a joke support, I just wonder why even exist!!! Standard smile

Message 11 of 13 (527 Views)

Re: Gold disappeared from account

★★★ Guide
You can reply to the ticket by writing to check your log file.
Message 12 of 13 (510 Views)

Re: Gold disappeared from account

★★★★★ Novice
Hi Unico,

I already asked them and, as usual, silence.

They simply don't care about this. Is a 5 min job to look into log file and see if i was right or not.

I have again 1700 gold , hope this will not vanish again Standard smile.

The game is very poor in support and was made in hurry, jave many glitches and at some point become frustranting all this "malfunctions". The other day was missing 2 BP, today on an iphon of a friend was showing different quantities for each parts in storage when he change from "last" to "value" to "quantity" Standard smile)) .... no comments!!!?
Message 13 of 13 (504 Views)