Re: Game keep crashing

by crinrict
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Game keep crashing

★★★ Newbie

Hi,

 

I have tried everything I can find to fix this but can't so looking for some help.

Anytime I play my game I crash now within literally the first few minutes.  I randomly crashed yesterday but was able to play again for ages.  Then today the crashes became more and more frequent to the point when I enter the game as soon as I go to live mode with any family within a minute or so I crash to desktop.  I removed all mods I installed the day it started crashing but its not working.  I have also tried household manager and removed all not inworld sims incase one was bugged and nothing.  I have repaired the game etc too and have now run out of ideas.

 

Any help would be appreciated.

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Accepted Solution

Re: Game keep crashing

Hero

Hi @xthomson338

 

have you tried completely without mods/cc to make sure that's not the cause ? They tend to get outdated with patches and as we just had one, that might be the issue

 

If that's not the issue,  could you post your Computer's DxDiag?


To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Re: Game keep crashing

Hero

Hi @xthomson338

 

have you tried completely without mods/cc to make sure that's not the cause ? They tend to get outdated with patches and as we just had one, that might be the issue

 

If that's not the issue,  could you post your Computer's DxDiag?


To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 2 (254 Views)