Game freeze caused inadvertent exchange of trophies

by FrankQuitely2
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Original Post

Game freeze caused inadvertent exchange of trophies

★★★ Newbie

Platform: iPhone 6s
Username: FrankQuitely
Team: Milwaukee Bucks

 

Hello,

 

I was on the gold trophy upgrade set when the game appeared to freeze. I rapidly tapped the screen several times trying to advance the screen and, after the lag apparently caught up, it advanced to the elite trophy exchange, which I did not want.

 

Can you please give me back my 5 elite trophies and take away the legend trophy it exchanged them for? When I open the game now, it is asking me to claim the trophy, which I have not done, so I cannot advance to anything else in the game without claiming it. I will continue to not play until I receive word from you all.

Thank you, and please let me know if you need any other information.

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Re: Game freeze caused inadvertent exchange of trophies

★★★ Newbie
Bump... can someone please help me with this? I submitted a ticket over two weeks ago, and I've still got nothing.

Thank you.
Message 2 of 2 (152 Views)