Game does not download

[The3vilDJ]

When i wanna download The Sims 4 origin will crash and i get a Origin Crash Reporter. I tryed safe downloading, restart origin, redownload origin and it still wont work even a other game wont download. Who can help me?

-The3vilDJ

[47707796]

Hmm...Interesting. I don't really know if these will work but below is what I would do

- make sure you have enough GB (gigabytes, should tell you before installing)

- are you installing an EP, GP or SP? Make sure you have the base game installed first

- if you're on windows, have you inserted the sims 4 disk while installing?

- if on Mac, have you followed the instructions CAREFULLY?

- if you on a computer apart from Mac or Windows XP (SP3) / Vista (SP2) / 7 (SP1) / 8 or 8.1 then it won't work

Well that's all I know. Hope some of them work.

[yahel_1]

Hi @The3vilDJ

Clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/

Restart your machine .

Perform a Clean Boot   https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

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If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en