October 2017
Thanks @MizuEn !
As indicated by MizuEn, please check if your game is up to date. If you are unable to download the last game update, please verify that the date and hour on your console are both correct.
Roulbox
February 2018
March 2018
The update has not fixed the game for me. I am playing on xbox one. It happens 1 out of every 3 or 4 games.
June 2018
The update didn't work for me.