Re: Easter dog tag did not receive battlefield 1

by ragnarok013
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Easter dog tag did not receive battlefield 1

Champion (Retired)

I don't have the Easter dog tag, please help . I participate the event in battlefield 1 . Also I don't have the option to chat in my profile  . Only call please resolve my issue I don't have the option to chat with a representative 

Message 1 of 16 (558 Views)

Accepted Solution

Re: Easter dog tag did not receive battlefield 1

★★★★★ Expert

Hey... { @samurai_manny } Don't worry most of the people didn't get the Dog Tag, maybe is a bug or something but EA_DICE will fix that....

 

 

 

 

[Am not working for EA, If is answer good pls give me XP or accept as solution.]


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Message 2 of 16 (581 Views)

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Re: Easter dog tag did not receive battlefield 1

★★★★★ Expert

Hey... { @samurai_manny } Don't worry most of the people didn't get the Dog Tag, maybe is a bug or something but EA_DICE will fix that....

 

 

 

 

[Am not working for EA, If is answer good pls give me XP or accept as solution.]


Thanks for using ANSWERS HQ!

Message 2 of 16 (582 Views)

Re: Easter dog tag did not receive battlefield 1


@samurai_manny wrote:

I don't have the Easter dog tag, please help . I participate the event in battlefield 1 . Also I don't have the option to chat in my profile  . Only call please resolve my issue I don't have the option to chat with a representative 


You stated that you participated in the event but did you meet all of the requirements such as being in a party and winning one match while in the party during the designated time?

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Message 3 of 16 (533 Views)

Re: Easter dog tag did not receive battlefield 1

★★★ Newbie

Its probobly going to take sometimes that happen to me to but i got in the 26 of abril

Message 4 of 16 (510 Views)

Re: Easter dog tag did not receive battlefield 1

★★★★★ Newbie
You must not only join a party but also win a game while in said party. If you've done this the dogtag will unlock eventually
Message 5 of 16 (500 Views)

Re: Easter dog tag did not receive battlefield 1

★ Apprentice

Dear @samurai_manny

 

Keep checking because I received mine yesterday (XB1). If not, I will suggest you visit this site: https://help.ea.com/en/contact-us/?product=battlefield-1

 

Select your platform (PC, XB1, PS4, EA Access),

Select topic (Missing content)

Select issue (Never received content)

Answer the question "What content should you have received?" (In-game items)

Answer the question "What in-game item should you have received?" (Dogtags)

Click on select contact option

 

You can either chat or get a call from an EA Advisor (I suggest chat, they are really helpful). If it doesn't work, then select Call..

 

Best of luck!

 

PabloCubs

Message 6 of 16 (489 Views)

Re: Easter dog tag did not receive battlefield 1

Champion (Retired)
I already called them. I received already. Make sure if you guys use ea try to chat is more easier the phone was last 30 minutes on hold.
Message 7 of 16 (467 Views)

Re: Easter dog tag did not receive battlefield 1

Champion (Retired)
Got the tag finally if it doesn't work for anybody else contact ea
Message 8 of 16 (462 Views)

Re: Easter dog tag did not receive battlefield 1

★★★★★ Novice

I still havent got the tag Frown

 

And everytime I go through the chat they say go to the forums, and around and around I go!

 

Glad yours popped!

Message 9 of 16 (423 Views)

Re: Easter dog tag did not receive battlefield 1

EA Community Manager

Hey @Aston2804,

 

sorry to be the bearer of bad news - but just give it some time. You're referred to the forums since there is no technical possibility to add this to accounts from Advisor's side. Yet. That's the reason you're reffered to AHQ, but it should be available. Soon™.

Message 10 of 16 (419 Views)