03-10-2013 01:16 PM
Does anyone happen to have the US EA/Origin support phone number?
I attempted to try to live chat with an 'expert' to get my e-mail address associated with my account changed. They told me since I could not remember my security answer (I can remember the LAST NAME of the security answer, but I had put down the wrong first name for the security answer, since I did it while sick running a 102 fever) that I would have to contact support through the phone. Which is fine, I'm finally able to talk semi-properly again and I want to get my e-mail changed so I can update my Sims 3 game launcher (different e-mail used to sign up for the EA Sims 3 site) and get my Sims 3 University game going.
So, if there's an advisor or whatever lurking around here, can you please give me the phone number to customer support so I can get my e-mail changed due to forgetting my security answer? I can remember the last name of the celebrity/singer I used for the security answer, but I put down the wrong first name.
Solved! Go to Solution.
03-10-2013 01:27 PM - last edited on 02-27-2017 09:33 AM by EA_Tom
Actually, I found the number. Nevermind. They are not there on Sundays, sadly. So I'll have to wait till tomorrow to get ahold of them.
For those looking for the EA/Origin support number;
It is [admin edit: number is no longer available] within the US.
If there's any other way I could change this without knowing my security answer, that would be great.
09-24-2013 03:51 PM - last edited on 02-27-2017 09:35 AM by EA_Tom
[admin edit: please use the following guide to reach EA support: http://answers.ea.com/t5/Origin/How-to-contact-EA-Help/td-p/5650100]
09-26-2013 06:44 PM - edited 09-26-2013 06:49 PM
The wait time is usually less during business hours, try then if possible. Otherwise, the wait time is the same for everyone...
11-21-2016 08:54 AM
If looking to contact an EA Advisor then I've written up the following guide for you: