January 2017
I'm not the first...won't be the last. I know this has been covered in other threads but I'm hoping someone can shed some new light on this issue.
Here's my problem (as I said - not a new issue).
I purchased PvZ Garden Warfare for my 3 sons (all under 13) - for Xbox One. I set up the Origin accounts for them as required but of course as they are under 13 - they can't play online content and therefore the game is extremely limited. There has been various solutions bandied around online with the most popular being to link your child as a friend via the Origin software on your computer. This supposedly worked up until recently when the Origin Friends page changed and the option to join friends via Xbox Live was removed. The other solution was to create adult Origin accounts for each child and use the same GamerTag/email for the Origin Account as the Xbox profile. I've tried this and can't seem to get it to work.
I have tried calling phone support here in Australia......on hold for an hour with no answer.
I have tried initiating on online chat for support - it doesn't seem to work on any browser for my Mac....Chrome, Safari or Firefox.
I won't rant and rave about how stupid this process is nor how ridiculous it is that it has to be done in the first place. Suffice to say - I am MEGA PEED off about it all. I am very tech savvy and this whole process is stupid. My language is very watered down to describe my annoyance at this!!!!!!! I just want a solution for my kids.
If ANYONE can offer some sort of authentic solution to this.....I'd love to hear it.
Solved! Go to Solution.
January 2017
Thanks to someone else's post - I have just got this working for my sons.
The solution was found on the Xbox side of things. See this thread here: http://answers.ea.com/t5/Technical-Issues/My-son-c
Here's what I did:
Even though this sets the Xbox settings to the Adult defaults, I am comfortable with the set-up as I was able to customise (read: lock down) their online experiences as if they were still under child accounts......even more so than the Child account defaults. I am very online safety aware and I am fine with all of this......
Hopefully this works for anyone reading this and having the same problem!!!!
Chris
January 2017
Thanks to someone else's post - I have just got this working for my sons.
The solution was found on the Xbox side of things. See this thread here: http://answers.ea.com/t5/Technical-Issues/My-son-c
Here's what I did:
Even though this sets the Xbox settings to the Adult defaults, I am comfortable with the set-up as I was able to customise (read: lock down) their online experiences as if they were still under child accounts......even more so than the Child account defaults. I am very online safety aware and I am fine with all of this......
Hopefully this works for anyone reading this and having the same problem!!!!
Chris
March 2017
I have been looking at this problem as my son has just bought PVZGW2 so was expecting problems.
Having made sure he was allowed to play online games via the xbox one family settings. I simply loaded the game and followed the instructions for setting up an account for him with EA on the xbox. This included providing a parent's email. Once done I received an email from EA with a link requiring me to validate and accept it.
Once done he was able to play online with his friends no problem.
Hope this helps!