Downloading Sims 4 slow

[DumberPega]

I was downloading sims 4 and it said 30 mins and now that its at 77% it says its going to take an hour, why?

[EA_Kristi]

Hello @DumberPega,

Sorry for any frustration caused.

There are a few things you could try if you are experiencing slow download speed:

1. Pause and resume the download 
2. Restart your router/modem and do a Clean Boot
3. Add firewall/antivirus exceptions for Origin and open the needed ports
4. When starting Origin, please make sure to run it as Administrator

Let us know how you get on.
- Kristi