Does changing secret question? || ¿Cambiar pregunta secreta ?

[jfespanolito]

Does changing secret question?

Forget it and someone used my origin account, daily shoot me with the warning "logged in to another computer" ... I can not change the password because I do not remember the secret question.

*i use google translate*

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¿Cambiar pregunta secreta ?

La olvide y alguien usa mi cuenta de origin, todos los dias me tira con la alerta "has iniciado sesion en otro equipo" ... no puedo cambiar la contraseña por que no me acuerdo de la pregunta secreta.

[EA_Kristi · Accepted solution]

Please contact an Advisor for assistance with this issue:

1. Click on the following link: https://help.ea.com/contact-us
2. Make sure you are logged in (top right corner)
3. Click on the blue button "Contact a Game Advisor"
4. Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5. Select the type of issue and the platform you play on, and click on "Find Solutions".
6. Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

[jfespanolito]

This is NOT the answer || Esta NO es la respuesta.

http://answers.ea.com/t5/Origin/HOW-TO-Update-your-email-address-or-security-question/m-p/1040072#U1...

because the system is similar to the example in order to change something secret question I asked WHICH IS NOT ME

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por que el sistema no es parecido al del ejemplo, para poder modificar algo me pide la pregunta secreta LA CUAL NO ME SE

[EA_Kristi · Accepted solution]

Please contact an Advisor for assistance with this issue:

1. Click on the following link: https://help.ea.com/contact-us
2. Make sure you are logged in (top right corner)
3. Click on the blue button "Contact a Game Advisor"
4. Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5. Select the type of issue and the platform you play on, and click on "Find Solutions".
6. Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

[jfespanolito]

Yes, Thanks!

[Jonathanrece]

johnny

[EA_Mage]

Hi @Jonathanrece,

Just wanted to check with you if you had a question regarding this? Or did you just want to say "Hi"?

EA_Mage

[Jonathanrece]

cambiar pregunta como

[EA_Mage]

Hi @Jonathanrece,

For assistance in Spanish I would recommend heading over o the Spanish section of AHQ or Spanish Help.EA.com.

Spanish AHQ: http://answers.ea.com/t5/Origin/ct-p/Origin-ES 

Spanish Help.EA.com: https://help.ea.com/mx/

Let us know if you have any other questions.
EA_Mage