July 2016 - last edited July 2016
I having that problem since BF3 and BF4 and now I having this on StarWars Battlefront
I sweeped the graphic drivers with "driver sweeper" and installed a new beta version on my AMD HD Sapphire 6900
and that does help me to start normally and play BF4. But does not helped me to start Star Wars.
After I start SW it appears the manu with 8bit graphics crashed screen and come after error sound with that error.
Solved! Go to Solution.
July 2016
@MrGMan1988 Hmm, if you're having persistent problems with Frostbite games that's not encouraging.
I know that the 6000 series cards aren't getting updates any more, but I've seen plenty cases where folks have been able to run the game.
Can you try running the System File Checker, see if that finds any problems?
http://help.ea.com/en/article/how-do-i-run-the-system-file-checker/
July 2016
@MrGMan1988 Hmm, if you're having persistent problems with Frostbite games that's not encouraging.
I know that the 6000 series cards aren't getting updates any more, but I've seen plenty cases where folks have been able to run the game.
Can you try running the System File Checker, see if that finds any problems?
http://help.ea.com/en/article/how-do-i-run-the-system-file-checker/
July 2016
It does not helped either. Same error. What's funny that I did played trial version of this game before I bought it and worked perfect. So it sounds that I need to buy a new graphic card or something? this is weird...
Now I using latest version beta version so how does that possible that AMD stopped making updates?
July 2016
P.S. Can you link me how "they" folk could able to start that game in other ways? what shall can I try?
Actually now I don't know what to do or shell I give up and give that download back to EA or keep working on this...
July 2016 - last edited July 2016
As I understand it the last proper driver update for the 6000 series cards was Catalyst 15.7.1, from last year,
Can you try uninstalling the Crimson drivers and just install the Catalyst 15.7.1 package?
https://www2.ati.com/drivers/amd-catalyst-15.7.1-with-dotnet45-win7-64bit.exe
You can find out more info on the support for the 6000-series cards here: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows+10+-+64
As for the bit about other players, sorry for being unclear, I was trying to provide context. While the older cards don't have new drivers, many players with 6000 series cards can play the game.
If you're looking into a refund you can find more info on the policy here: http://help.ea.com/en/article/what-s-the-great-games-guarantee/
For refunds related to technical issues outside of the timeframe listed, you can reach out to support. Hopefully we can clear this up though.
July 2016
Regarding the comments about older model video graphics hardware, discontinued driver support after five years, and sometimes even less, is pretty standard and routine.
http://www.tomshardware.co.uk/amd-retires-non-gcn-gpu-lineup,news-51851.html
July 2016
August 2016
Hey! Sorry for not being update I was on holiday
I did all those steps with removing old drivers and changed with newest versions I already doing that right now again and again but it happen' over and over again when I start the game. I can try to reinstall my OS or just buy new graphic card I guess it's a solution.
I'll let you know...
October 2016
Is it solved ? HOW ?!