Change birthday

by deathrazor07
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Original Post

Change birthday

★★★ Newbie
Trying to change my birthday on my account the birthday is the wrong date and I can't change it
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Re: Change birthday

EA Staff

@deathrazor07 Date of Birth on your EA Account is not something you can change yourself. Please contact an Advisor and they can walk you through the info needed to change the DoB:

 

1. Click on the following link: https://help.ea.com/en/contact-us/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Find the affected game (if it's an account issue select Origin) and select Next
3. Select your platform and then 'Next' 
4. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
5. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

 

Let us know if you run into any issues with this!

- Kristi

Message 2 of 2 (688 Views)