October 2017
When I log in the game is asking me to choose a server to create a character but the server list is all empty After some waiting the game gives me an error in-game saying "Unable to retrieve server list. Please follow the Help Center link below for more information. If the problem persists, the game client will be closed."
What I've done till now is I've added the brwc_swtor.exe, launcher.exe and the swtor.exe to the exception income and outcome connections to my firewall. All these files also are running as admin. I've also set the config file to not be read-only on my appdata folder.
Any thoughts?
Solved! Go to Solution.
October 2017
Do the same for the antivirus and do not set any compats on the exe files
ESET - disable protocol filtering
Kaperskey - disable scan secure/encrypted connections
Nortons (Firewall) set specifically to "allow" not "auto"
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
October 2017
Also, here's a link for my full dxdiag txt file.
October 2017
Do the same for the antivirus and do not set any compats on the exe files
ESET - disable protocol filtering
Kaperskey - disable scan secure/encrypted connections
Nortons (Firewall) set specifically to "allow" not "auto"
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
October 2017
Thank you kindly! :eahigh_file:
I added an exclusion folder on Windows Defender and it worked. This solved my problem and brought me right to my character list.
Which is weird since it didn't let me in when the Windows Defender was turned off.
The more you learn.
October 2017
Glad to hear it is sorted
Yes I find fairly often when I think something is disabled it isn't always the case where windows services are concerned
May The Force Be With You
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here