Re: Can't install Origin

by imswagsheriff
Reply

Original Post

Can't install Origin

★★★ Novice

I went to https://www.origin.com/ita/it-it/store to download the latest version of Origin. When i run the setup i get an error saying that Origin can't be installed because my PC is not connected to the internet. The thing is that my PC was always connected during the installation process. I tried several times and i got the same error everytime. Please help, i spent a lot of money on games that i can't play right now.

Message 1 of 7 (442 Views)

Re: Can't install Origin

Hero (Retired)

Hello @imswagsheriff

Can you try to reboot your Internet (Modem or Router) and run a clean boot on your PC https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ ?

 

Also, run Origin Installer as Administrator.

Message 2 of 7 (428 Views)

Re: Can't install Origin

★★ Novice

I have found the same error  when i install origin, it says to me that I'm not connected to internet. Before i was able to launch origin and play game please help!

Message 3 of 7 (424 Views)

Re: Can't install Origin

★★★ Novice

Thanks for replying. I did, and it didn't work. Anything else i can do?

Message 4 of 7 (399 Views)

Re: Can't install Origin

[ Edited ]
★★★ Novice

@Volpefox1998 I was able to fix the problem, just run the installer in compatibility mode (i tried with Win XP mode and it worked) and you should be able to install Origin, then just disable compatibility mode and run as administrator. Hope this helps.

Message 5 of 7 (363 Views)

Re: Can't install Origin

[ Edited ]
★★ Novice

@imswagsheriff wrote:

@Volpefox1998 I was able to fix the problem, just run the installer in compatibility mode (i tried with Win XP mode and it worked) and you should be able to install Origin, then just disable compatibility mode and run as administrator. Hope this helps.


Hi thank you so much finally it starts, but how can i turn off Compatibility mode?Because this is the version for xp, how to update it to the latest?

Message 6 of 7 (352 Views)

Re: Can't install Origin

EA DICE Team

@Volpefox1998 @imswagsheriff

 

You can turn of compatibility mode via right-clicking Origin -> Properties -> Compatibility.

 

If the issues reoccurs when trying to update to the current Origin version, then be sure to check our connection troubleshooting thread:

 

http://answers.ea.com/t5/Technical-Issues/Complete-Support-Origin-Connection-Issues/td-p/5019298

 

Cheers,

Message 7 of 7 (338 Views)