Can Not Connect to EA Servers

[CDylanJ]

I created my sons EA/Origins account I put in my birthday so as to avoid any age issues. Basically EA claims it is a Sony issue and Sony claims it is an EA issue. Additionally when I ask about linking account no customer service person can help me on the specific steps, they just point to an online article that indicates it will happen automatically. The two entities clearly have a shared connection with information, data, etc. and yet when working to solve a consumer issue they essentially say, not our side and we don't talk with EA or we don't talk to Sony. So it definitely leaves me in a place of having games and a services that are useless and no knowledgeable person from either side willing or able to assist. Worst customer services/technical services ever.

[EA_David]

Hi, I'm sorry to read that you had a poor experience. Can you try creating a new, different sub account as a test? You can try connecting it to an adult EA account, in case this is a factor.