October 2017
Bought the 60 days subscription plan on last friday trough the boleto bancário system (BRAZIL). My bank account already been charged, but on the payment history the transation still remains UNCONFIRMED. Do i need to send them the bank receipt from internet banking, with the transactions details?
Help!
October 2017
I have seen delays sometimes with payments, how long has it been unconfirmed ? It can take a few days to change status.
On the EA payment side I have seen they need the system to either succeed or fail before able to proceed through CS.
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SWTOR Forum Username = OwenBrooks
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October 2017
It's been unconfirmed since friday... guess I'll wait a couple more days before freaking out =/
October 2017
Sometimes for our Brazilian customers, if the invoice status says UNCONFIRMED, it means you need to visit your bank branch and approve the transaction separately, or have you already done that?