October 2016
hello. My name is Daniel. I have a problem with battlefield 1 running on windows 10. Every time I launch the game. shortly after maybe 5 minutes the game will crash and an error comes up simply stating battlefield 1 has stopped working. I have tried messing around with all sorts of combinations of setting to no avail. I would greatly appreciate it if someone has a fix so I can play the game. I cant even get past the first mission mud and blood. I took a screen shot of the error log and will post it in here as well. thank you.
my system specs: windows 10 latest build and updates
intel I7 3770k
16gb ddr3
gtx 1080
Samsung UHD590 4k monitor
240gb sata 6 SSD
1tb sata 6 HD
Solved! Go to Solution.
May 2018
October 2016 - last edited October 2016
Clear Origin cache and for this you get a perfectly detailed post from @EA-Nils>>http://answers.ea.com/t5/Origin/my-origin-will-not
Restart your machine.
Run the setup file Origin with Admin rights http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2
Go in Origin,My Games tab,right click on game icon BF1,select Repair Game and now start your game.
October 2016 - last edited October 2016
thank you for your post. I have tried the above steps. it did seem to make a game last longer but I eventually still get the crash. I have new crash logs though that say something different. ill post them with this post. Iv also noticed that the audio will completely cut out and come back randomly before the game crashes.
October 2016
First of all, make sure all your windows updates are up to date .
You need to update your drivers http://help.ea.com/en/article/finding-devices-and-updating-drivers/
Restart your modem/router,but modem first and reset your router.
NOTE If your issue persist Run a File System Checker http://help.ea.com/en/article/how-do-i-run-the-system-file-checker/
October 2016 - last edited October 2016
@stopandgo1337 Hi, updating your Windows is definitely worth doing, we also have some steps that are more geared towards stability/crashing issues that some users are reporting.
Various steps on this list have had degrees of success with different users.
• Press Alt& Enter to toggle the game to Windowed mode.
• Disable Origin In Game. In the Origin client click the top left, then Application Settings. Untick the relevant box within the Origin In Game section.
• Update your Direct X: https://support.microsoft.com/en-us/kb/179113
• Update your graphics card drivers: https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/
• Ensure Windows is up to date: https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/ (how familar )
• Restart with a Clean Boot and launch the game without running anything else: https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
• Reinstall Origin.
• [from user xScarlife) Go to Advanced System Settings, Advanced, under performance click 'options', click advanced again, when u see 'Virtual memory' click on 'modify' and select 'size is managed by the system', click 'ok' and restart your system.
Unfortunately there's no single troubleshooting step to rule them all at this stage, but I hope this proves useful. If you try all this and it's ineffective can you try Carbonic's step here. It looks like your monitor has a 60hz refresh rate, perhaps manually capping it will help?
@yahel_1 Hey, I think you may be on the wrong track with the first response. If a game launches and connects then the origin-specific steps usually aren't a factor.
October 2016 - last edited October 2016
@EA_David after you well know, I'm just a gamer ,trying to help . and not something any specialist.
Maybe it was not the best solution,but gave a result, to find real errors,in order to give a better solution.:ealight_bulk:
NOTE sometimes(mostly), the success(solutions) is built from mistakes.
Anyway thanks for the tip,
All the best,
December 2016
Hey
did anyone have any luck with this?
mine is doing the same thing.
unplayable. Tried all solutions recommended.
December 2016
I have the same problem as you.
Whenever I press play on battlefield, something comes up telling me about the latest intel drivers, and because I don't have these, my game could experience crashes and other problems.
I looked up these driver and found the intel page where you could download them, but they will only work with and intel processor that is 5th generation or above.
I am running an i5 4460 cpu, so I cannot download the driver, and I see you are using a 3rd generation cpu, so maybe this is why the crashes are occuring.
I am not sure of this, I am just another person having the same problems.
This is the intel page where the driver is, but at the bottom of the page it has a list of supported products, which are all 5th gen or above.
I am not aware of a fix to this problem, short of buying a new cpu or something, but I am definitely not an expert.
December 2016 - last edited December 2016
The game is flat out unable to run correctly on anything that Intel offers for a video device, period! Intel drivers are totally meaningless, and that arror message is an unintentional red herring. Anyone MUST have an AMD or nVIDIA graphics core designed for games that is attached to its own discrete circuit board and them added to the computer. Nothing else will do the job. Messing about regarding Intel video is a total waste of time.
Graphics card (AMD): AMD Radeon™ HD 7850 2GB
Graphics card (NVIDIA): nVidia GeForce® GTX 660 2GB
DirectX: 11.0 Compatible video card or equivalent
December 2016
I meant the cpu when I was talking about intel products.
The original question includes the video card, and it is more than enough to run battlefield 1.