Account not working

by kimear007
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Original Post

Account not working

★★★ Newbie

Ok...I've come back to my account after a couple of months of not playing.

 

I cannot log in.

 

Apparently I have been removed from my friends "friends" lists.

 

Does this mean my account has been hacked?

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Re: Account not working

★★ Guide

In efforts to bring players the most consistent, secure, and effective protection for their accounts, players are no longer able to update their email address for their Origin Account through Origin themselves, meaning they simply need to contact us in order to update their account's email address.
To update your email address, just head to the Contact Us page, select Origin as your Product, Account/Registration as your Category, your respective platform--if you don't know what to put here, PC is a good choice, as the Origin Client is accessible through your PC--and one of our advisors will be able to quickly help you with your change.
Find more information on Account Security, and the recent security changes from help.ea.com.

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