I would like to see Ea and Origin Get a Facebook account and and Facebook Page to reach out to Our gamers and to Promote the Page as well Doing Some simple Sweepstakes and Photo contests and Vote For the Person You think will win and Do some Quizzes and some give Aways as well and get the Fan gates and try to get the Subscriber and likes and shares as well get some Leads there are over a billion people that might have xbox and mite like The Companies Page and Do some Contests to get Increase web traffic as well pick out some Good Items that The Company would Like to Give away and Promote events and try to Get The gamers to get Xbox and like the Companies Page and play on some Emotions and (kids and pets and a fewer steps as possible and Use heavy Images and light on the text And some graphic Design and Visual and Go Viral and also go Incentivize sharing
How about EA have an area where they give their users feedback on what they are actually doing to resolve game issues. I mean for issues that are obviously server or EA related e.g.
Darkspore error 3, this problem makes the game completely unplayable. Darkspore error 73003, can't even log in.
Please don't give us the usual "check your PC settings" etc, when you and every user knows it's a problem at the EA end. Just acknowledge the problem and say your working on fixing it, that statement can't be too hard to get past your lawyers and accountants ?
After all, with the "always connected" games on PC and latest consoles etc, these issues are going to be more and more common. Maybe users will embrace this "gaming future" if they see improvements to the current situation.
1. There should be somekind of tutorial when you want to make your first post on the forum. The tutorial should explain some basic things about Answer HQ Like:
That it's a user driven forum. Many don't seem to get that it is users is helping them and not EA employees. This leads to many threads where we as helpers can't help the person in need because it's Billing/ Account related.
2. The help could be increased if there was somekind of reward for the helper. This could be vouchers for games, Achivements or maybe an amount of origin points?.
3. It should be clearler if the mainservers in a specific is down or up. This would eleminate alot of threads about this problem.
Everything is going fine, although fixing bugs about the games could not go slower, but hey! I love you guys the way you are.
I have a suggestion; since the use of Social media has spreaded throughout the world, I think the community pages are kinda falling behind on ease of use. (Sims)
For example out of habit, I would like to use a 'like' button, access to direct adding of users to my friend list through the Exchange etc. Why dont you try to change the exchange into some sort of "Simbook" ?
I think similar use of Facebook on the Exchange would work miracles if modified well enough.