Help us improve Answer HQ! Take Survey No, Thanks
Ask. Answer. Be the Hero.
Showing results for 
Search instead for 
Do you mean 
(5)
bunnybrookes

Support theme park app

Status: Live
by bunnybrookes on ‎10-16-2012 10:36 PM - last edited on ‎10-30-2013 09:34 AM by Community Manager

i have spent good money on this app and would like support to help with the issues in this app ie log in issues, rides not working, challenges not working

Status: Live
The Theme Park Board is live here: http://answers.ea.com/t5/Theme-Park/bd-p/ThemePark
Comments
by cfrewin ‎08-29-2012 02:47 AM - edited ‎08-29-2012 02:53 AM

From a quick browse of your Facebook page for Theme Park, it is clear that there are currently massive problems with the game.

 

Please create a Theme Park board so that we can find what is going on, as complaints on Facebook don't get answered and my one week old support ticket has also been ignored.

 

 

by Community Manager on ‎08-29-2012 09:08 AM
Status changed to: New Idea
 
by cfrewin on ‎08-31-2012 12:42 AM
Are you going to do this?
by wobblybobx on ‎10-17-2012 04:43 AM

Yes, can we please have more communication about Theme Park maintenance. It's extremely frustrating having no idea when it might be working again.

 

by nickthines on ‎10-22-2012 04:13 PM

v

by Dorothy7902 on ‎10-24-2012 07:04 AM

When I have a problem I would like someone to be there to chat with or e-mail me so I can get my problem resolved right away.  I don't really like this new format.

by mwcleary on ‎11-15-2012 10:50 AM

It would be great if you could add Origin to the Theme Park app for Android.  It would also be great if you would simplify the process to communicate issues to EA.

by kentleon on ‎11-27-2012 08:50 AM

I somehow have minus 67 tickets so can't build anything, cane someone help with this

by prudenceginger on ‎02-09-2013 06:46 PM

I agree real help for Theme Park game.

by lagrosse on ‎02-28-2013 06:03 PM

Theme Park support please?!?!? For all O.S.'s please. How can you make a game where money can be spent to buy rides etc. and not have a support forum? Pockets are not deep enough EA? Thanks, bunnybrookes for suggesting this obvious idea!