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Spore GL:5626

by stephernee
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Spore GL:5626

★★★★ Novice

I recently bought spore and installed it onto my macbook pro. When ever I try to run the game an error code pops up and says 'Error:GL 5626: game can not run' I've tried uninstalling it and reinstalling but the same code keeps popping up. Please help.

 

Message 1 of 15 (12,931 Views)

Re: Spore GL:5626

Community Manager (retired)

Hello stephernee,

 

Does your computer meet the system requirements and are your drivers up to date?

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Message 2 of 15 (12,799 Views)

Re: Spore GL:5626

★★★★ Novice

Yes and it's still not working

Message 3 of 15 (12,795 Views)

Re: Spore GL:5626

Community Manager (retired)

Hello stephernee,

 

This error message is usually a combination of a corrupted install and server licensing error. This may be associated with installing Spore on top of Creature Creator--Creature Creator is supposed to be uninstalled prior to installing Spore.

 

A few steps you could try:

  • Try manually uninstalling Creature Creator--which is different than using control panel so please do click the link and follow the directions as indicated
  • Try right clicking the Spore icon and Run as Administrator (for Vista and Windows 7 users)
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Message 4 of 15 (12,791 Views)

Re: Spore GL:5626

★★★★ Newbie

um... i tried uninstalling the creature creator manually and that didnt work so after i did that i tried to run as admin and it still didnt work. i still get the same error code.

Message 5 of 15 (12,760 Views)

Re: Spore GL:5626

★★★★ Novice

I have done all thoughs things and still the same error code.

Message 6 of 15 (12,721 Views)

Re: Spore GL:5626

★★★★ Novice

That happened to me. I never got it to work, but it was because my computer didn't have enough ram to run it. Check you available ram against the requirement. Good luck! Confusedmileywink:

Message 7 of 15 (12,571 Views)

Re: Spore GL:5626

★★★★★ Newbie

I have that too, and my computer has 8 GB and I can't remember exactly how much ram it said it required but I'm pretty sure it was 4GB or less, and I uninstalled the creature creature, but this problem persists for me as well anyway...

Message 8 of 15 (5,138 Views)

Re: Spore GL:5626

★★★★ Novice

I am having this problem too, but I never got Creature Creator at all. I'm on Windows 10, and I tried uninstalling and reinstalling it, and running it as admin, but nothing happened. I also bought the game used so I had to get the CD Key off of the internet.

Message 9 of 15 (3,862 Views)

Re: Spore GL:5626



If it still doesn't work, use the CCleaner and install it again

I don't work for EA - I'm just only a player who giving helping hands.
Jeg er ikke ansat hos EA, jeg er en gammel spilveteran, som giver hjælpende hænder til dig. Ich bin nur ein Spieler der anderen hilft und kein EA Mitarbeiter. Cheers/Vh/Gruß Liz
I don't reply pm on EA AHQ
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