Redeem product code already used.

[Animator1995]

I wanted to play spore and spore galactic adventures for nostalgia sake, but to make spore galactic adventures work I need the online features. As most of you know, I need to connect spore to origin in order to log in, but when I tried it gave an error message saying the code had already been used. The annoying part is; I was the one who used before but can't find it connected to my account or any other account I may have used.

I already tried to used the help center, but I don't get a connection in the chat, so thought to try here.

I hope someone can help me.

P.S. I'm new to this forum. I tried to look for an existing post regarding this problem, but couldn't find any. So if I did anything wrong; I'm sorry and I'll fix it.

[Freggi-Liz · Accepted solution]

@Animator1995 Hi,

We have here thousands of posts with these topics 

http://answers.ea.com/t5/Spore/Spore-Serial-Code-Already-Used/td-p/2865694

In this case, unfortunately can help only a game advisor , 

https://help.ea.com/en/contact-us/new/

http://answers.ea.com/t5/Origin/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

~Liz

[Freggi-Liz · Accepted solution]

@Animator1995 Hi,

We have here thousands of posts with these topics 

http://answers.ea.com/t5/Spore/Spore-Serial-Code-Already-Used/td-p/2865694

In this case, unfortunately can help only a game advisor , 

https://help.ea.com/en/contact-us/new/

http://answers.ea.com/t5/Origin/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

~Liz

[jondelcastillo]

please guys can you help me, i formatted my laptop i lost my origin files and everything,and now im instaling it again in another pc, but the origin tells me that my product code is alreday use?how can i recover it? please help me guys..