Cd Key

[Abatz21]

I own a physical copy of both Spore and Spore Galactic Adventures so I submitted my cd key of them. Both say that they have already been used. So I tried to connect with live chat on my MacBook and home computer and neither worked. It simply just goes to "please wait while we connect you with a EA games advisor" and never does. Any suggestions on how I can fix the live chat. Ive trie clearing my cache and using a different browser.

[Freggi-Liz]

Hi @Abatz21

Have you also cleared the cache under ~/Library/Caches

, otherwise try via phone

http://help.ea.com/en/contact-us/new/

http://answers.ea.com/t5/Answer-HQ/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2161...

~Liz