"login service is currently unavailable"

by fbiC
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Original Post

"login service is currently unavailable"

★★ Novice

I haven't played in a while, but when I went to open the game, I am receiving the "login service is currently unavailable" error. Attached is the launcher file. I made sure my AV and the firewall was set to allow it.

Help?

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Message 1 of 11 (1,210 Views)

Re: "login service is currently unavailable"

[ Edited ]

@fbiC

 

What antivirus are you using ? initially

 

Eset - disable protocol filtering

Kaperskey - disable scan encrypted / secure connections

Nortons (firewall) set exception for launcher.exe and swtor.exe to "allow instead of "Auto"

 

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Message 2 of 11 (1,208 Views)

Re: "login service is currently unavailable"

★★ Novice

I use AVG. I have recently had some pop-ups for some of my Steam games, but nothing for SWTOR.

Message 3 of 11 (1,181 Views)

Re: "login service is currently unavailable"

★★ Novice

I disabled AVG altogether and it now works.

Message 4 of 11 (1,164 Views)

Re: "login service is currently unavailable"

[ Edited ]

@fbiC

 

Are using AVG ultimate , I did come across this thread link  , there was an issue with the AVG link scanner surf-shield needing to be disabled lasy year.

 

offhand I would add launcher.exe brwc_swtor.exe and swtor.exe (swtor.exe is a few more folders in the retailclient folder).

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 5 of 11 (1,145 Views)

Re: "login service is currently unavailable"

★★ Novice

The message has come back now.. I had uninstalled AVG and turned back to Avast. I am not sure what could be causing this problem now.

Message 6 of 11 (1,126 Views)

Re: "login service is currently unavailable"

@fbiC

 

If you can ping launchpad.swtor.com then the issue is local somehow

 

I have on occasion even seen a router/modem reboot fixing this sort of issue, generally there will be an active firewall on the modem/router in this instance.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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SWTOR FAN Community Website Click Here

Message 7 of 11 (1,107 Views)

Re: "login service is currently unavailable"

★★ Novice

By "ping", do you mean visit on a browser? If so, I cannot. It just keeps loading.

Message 8 of 11 (1,096 Views)

Re: "login service is currently unavailable"

@fbiC

 

Press the windows key and type cmd , right mouse click on command prompt and select "run as administrator"

 

type in the black command prompt 

 

ping launchpad.swtor.com 

 

press the enter key , see if it responds ok when the login fails

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 9 of 11 (1,081 Views)

Re: "login service is currently unavailable"

★★ Novice

I can successfully ping that via the cmd line, so I guess it must be something somewhere on the machine that is stopping me...

Message 10 of 11 (1,072 Views)