paying problem

[rayan1381]

yeah so i played swtor for a while and decided to plan a subscription 

i have a paypal account and a visa card with some dollars in it

i live in simi valley, california currency here is euro 

so i wanna do this with paypal when i enter my email and password it brings me to a page to add a card

though i already have one and it is my default paying method i dont know what to do

[rayan1381 · Accepted solution]

figured it out seems that recurring pays must have another credit card backing it up so if the main card did not have enough it should take from secondary card 

this is why it was showing add a card 

have to get 60 days non recurring plan now

[Belgorad]

@rayan1381

I'm a bit confused on something.  You say you live in Simi Valley California yet the currency is in Euro?  It should be in Dollars if you live in Simi Valley, California in the United States.

Make sure your account information such as your address is correct on your swtor.com account.  Prices should be in Dollars based on where you have said you live.  Once that is verified try adding it again.

As far as the issue with asking for a card, I've seen this question come up a few times in other posts but others have ran into the same issue as well.  It sounds like it's how the system is designed to work that when linking PayPal you need to ask link a card.

You would need to call Customer Service to get more information as to why that is or if there is a way around it.

See db woodynz post here with a link to numbers and how to use skype if you have it.

Using skype with that contact is a free call to the best of my knowledge, that number is only available as per the hours listed (Support available from 9.00 CT - 21.00 CT) so need to confirm time zone etc.

[rayan1381]

ok that thing its fixed i just find out i filled the wrong country and it was asking to pay euro so its fixed 

but the main problem still remains i enter my paypal email ad password it brings mo to add a debit or visa card to complete purchase 

though i already have a card linked to it so i dont know why it says that and when i enter information of the card that is linked to paypal

and select "add" nothing happens  yeah  nothing happens and i am stuck

[rayan1381]

and i have already done this with another site it was smooth there.

[Belgorad]

@rayan1381

This seems like the page it's taking you to is designed by default.  As mentioned I've seen other posts about others getting the same thing.

I would go ahead and call customer service using the information in my other post to see if there is a way around it but from what I've seen in other posts there doesn't seem to be.

[rayan1381 · Accepted solution]

figured it out seems that recurring pays must have another credit card backing it up so if the main card did not have enough it should take from secondary card 

this is why it was showing add a card 

have to get 60 days non recurring plan now