email confirmation problem [ Edited ]

[superkaj1000]

Hello,

I have a problem with confirming my email.

I've tried to use my primary email address but I won't get an email. (i've waited for a while)

I've tried other email addresses and I will get an email to confirm but when I click on the link it says:

An error has occurred.
Your email address could not be validated.

Please check the URL and try again.

I'm unable to play on my lvl 20+ character because of this, I really liked the game.

Can someone please help?

Thanks

[superkaj1000 · Accepted solution]

I've fixed the problem

[superkaj1000 · Accepted solution]

I've fixed the problem

[Rowden14]

how?

[proxos666]

@Rowden14

Try a different email address first up

[KurtKaniff]

How did you fix this?

[bvanevery]

I have the same problem.  F2P account, 2 characters that are level 20+, email validation required, and I never receive a validation email.  Been waiting 24 hours, have repeatedly tried sending the email both through the game launcher and through the SWTOR website.  Have checked my spam folder.  I have a GMail account, could that be relevant?

As for trying a different email, we dont' all have alternate email addresses growing on trees.  I've used the same email for more than a decade.  I could go create a temporary email somewhere just to try to deal with this, but that's a lot of hoops to jump through, and I'm not seeing why it should work.  Far more likely that SWTOR is hosed somehow.

I was able to verify my email with EA Origin.  However SWTOR doesn't seem to know about or use this information.

[Belgorad]

@bvanevery

I answered your other thread but the reason why another email is suggested even a temporary one is because if your current email provider is blocking the swtor emails before it even gets to you the only way to get around it is to use another email address.  Other then that contacting your email provider directly would be another way to find out if they are. Doing that.

[antonioletob]

I have a problem confirming my mail, and I echo everything I designed the program but the email never arrives

[proxos666]

@antonioletob

Can only suggest try an email address that has not been tied to an EA account previously, if that email verifies ok , try switching back to the original email.